Yes, that's how I felt about Singapore.
We encountered at least one rude/unfriendly person almost every day we were in Singapore.
At immigration, my sister told my father and me to queue at the assisted lane (for which there was a graphic sign for elderly, disabled, family with kids). Since my father is 71 years old, we queued there. After scanning our passports and entering the gate, the immigration officer asked if we had a small child with us. I said no, but my father is a senior citizen. He berated us and told us we should be at the regular lane because "Even if senior, he can still walk!". Well, sorry, we did not know that the lane is not applicable to all seniors.
The other times (three that I can remember) were at an eatery, kopitiam, and a hawker center. The persons taking the order/cashier sounded angry and annoyed when we could not understand them or we took too long to decide what to order.
Mind, all of them were maybe in their 50s or older. The younger ones that we interacted with in the service industry were not rude. And yes, I know, these were just four people out of the country's 6-million population, but this is the memory that stood out to me.
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